Shipping policy
Processing Time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
Please note that delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses ATHENOX ships to addresses within the UK, as well as APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes ATHENOX is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages ATHENOX is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy We currently do not ship outside the UK. Please check back with us for updates on international shipping options.
Contact Information For more information about our shipping policies, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@pero-nino.com or by mail using the details provided below:
Pero Nino
Unit 13, Lytchett House, Wareham Road,
Poole, Dorset,
United Kingdom, BH16 6FA